Safe Exchange | Scanbit

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What is Safe Exchange?

What is Safe Exchange?

Our "Safe Exchange" new feature takes the safety of your transactions to a new level - a security deposit guarantees monetary compensation if the exchanger does not fulfill its obligations to the user.

The amount of the compensation does not exceed the amount of the deposit made by the exchanger

Find your safe exchanger

Key benefits of Safe Exchange

Reliability

Absolute risk minimization and complete user protection. The service offers the highest level of transparency, confidentiality, protection, and security during the operations with crypto.

Guarantees

Now your transactions are insured. Get a guaranteed refund if the exchanger doesn’t fulfill its obligations to carry out the exchange.

Support

Our team is always ready to help. Contact the support service with questions or issues; our specialists will help you. Promptly and professionally.

How it works?

Scanbit requires the exchanger to make a security deposit and implements a refund policy for users. So, how does Safe Exchange work?

User exchanges $100 to BTC

You buy Bitcoin via an online exchanger for $100. This sum became "frozen" by the Scanbit service on the security deposit made by the exchanger.

The transaction is not fulfilled - the user sends a complaint

For some reason, the transaction fails and you face problems when making the exchange or crediting the money. You contact the Scanbit support service.

The exchanger does not respond for more than 24 hours

Exchanger support does not contact or solve the problem within 24 hours.

Scanbit refunds the transaction amount from the exchanger's deposit

The Scanbit team uses the security deposit provided by the exchanger to refund the user the amount of the failed transaction.

Participation conditions for exchangers

To join your exchanger to the Safe Exchange program and guarantee your customers safe, reliable, and safe transactions, you need to follow a few simple steps.

Fill out the form

Follow the link below and apply to join Scanbit's Safe Exchange program.

Wait for confirmation

Our support will promptly contact you to provide further instructions on replenishing the deposit and fulfilling other conditions.

Make a security deposit

Transfer the amount of the security deposit to the Scanbit account - this money will be used to pay compensation to users if the cryptocurrency or money was not credited to the user after the exchange.